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The Essentials
Tickets
Accessibility
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The Essentials

We welcome all ages to the festival. However, there are entry restrictions for under 16s and we do advise not bringing young children. All under 16s (15 years and under) must be accompanied by an adult ticket holder aged 18 or over who must remain on site throughout the weekend as the under 16-year-old's guardian. No unaccompanied under 16s are allowed on site. Under 13s (12 years and under) are admitted free but must be accompanied by a paying ticket-holder aged 18 or over at all times. ID may be required to prove Under 13's. It is the responsibility of the adult(s) to determine the correct ratio of supervising adults to under 18s, taking into account the age, needs and abilities of the children, the nature of the Event and any applicable guidelines. We do not act in any parental or supervisory capacity for under 18s on site. This does not affect our legal duties to any attendee in respect of, or obligation to comply with, any applicable laws including health and safety or licensing laws.

For information purposes only, age checks will also be carried out on the entrance gates.

Please note our policy has changed from Challenge 21 > Challenge 25.

Please bring ID if you look under 25 years old and remember that legally there is no automatic right to be served alcohol. Service is always at the discretion of the licensee for whatever reason they decide, and the licensee is under no obligation to explain the reason.

The following forms of identification are accepted:

A Passport (Not a photocopy)
Full Driving Licence or Provisional Licence
A Proof of Age Card bearing a PASS hologram
A Ministry of Defence identity card
A National identity card issued by an EU member state
Please bring the original document as you won’t be able to use a photocopied version. If you don’t have any of these, or don’t want to lose valuable documents on site, we suggest that you apply for a PASS approved ID, some of which are free to get.

Please note, your ID must be in date in order to be valid.

Young Children
Whilst we do allow under 13s to attend for free, we do suggest that this event is not suitable for young children. If you do want to bring children along we advise camping in one of the White Campsites which tend to be our quieter campsites.

On entering the event, children will be given paper wristbands which have space for you to write your telephone number (as a parent or guardian). We can use this as a primary contact to reunite you. Replacements can be picked up at the Welfare Tents or info points.

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The Event is produced for the enjoyment of all attendees. We reserve the right to evict anyone from site for the reasons outlined below. The decision whether to evict will be at the discretion of the Eviction Team / Security Coordinator following advice from security personnel.

Reasons for eviction:

Entering or being inside the Event without a ticket or relevant pass/ wristband;
Unacceptable, disruptive or anti-social behaviour; *
Having been arrested or cautioned in connection with a criminal offence, pending or post-hand-over to the Police.
*Unacceptable behaviour that can lead to eviction includes but is not limited to:

Illegal activity;

breaching the terms and conditions of entry;
failing to submit to a search as a condition of entry:
harassing or causing distress to staff or other attendees including (but not limited to) sexual harassment, discrimination, abusive behaviour, and offensive language;
filming or photographing staff in a manner likely to constitute harassment or cause distress
throwing any objects in the direction of people;
encouraging others to behave badly by incitement;
preventing security or emergency responders reacting to a situation;
building or fueling fires including throwing gas canisters onto fires;
committing a criminal offence but not arrested by the police;
in possession of unlawful drugs;
unofficially selling alcohol, tobacco, counterfeit goods or any other unauthorised goods;
ticket touting;
any other behaviour that leaves the Event open to prosecution or is not conducive to maintaining a safe Event.
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All evictees will be processed via Eviction Team / Security Coordinator, and their wristbands / tickets will be removed to prevent them from re-entering the Event.
All persons presented for eviction by security will be interviewed by the Eviction Team / Security Coordinator who are independent of security, and their details will be recorded in a database with their full personal details, a photograph, date and time and the reasons for eviction.
All evictees will be able to make a free telephone call if they do not have a mobile phone to contact members of their group and/or family.
Evictees will need to phone a friend at the Event to collect their belongings before their eviction as they will not be permitted back into the Event to find them. We will not be responsible for ensuring that they leave the Event with their belongings.
Evictees will receive a letter detailing the eviction process.
Evictees are liable to receive a life time ban from purchasing tickets or working/volunteering for any LNE / FR Events.

Tickets

For information purposes only, age checks will also be carried out on the entrance gates.

Please note our policy has changed from Challenge 21 > Challenge 25.

The following forms of identification are accepted:

Please note, your ID must be in date in order to be valid.

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Accessibility

ACCESSIBLE FACILITIES

Accessible Campsite

Our accessible campsite is a dedicated camping area for accessibility customers and their friends and family. You can request to stay in this campsite when completing the application form. The following facilities are available within this campsite.

• A dedicated accessibility information hub staffed by the accessibility team.

• Wheelchair accessible and standard unisex toilets.

• Wheelchair accessible and standard unisex showers.

• Hard standing or temporary pathways.

• A changing places unit featuring an adult changing bed, toilet, sink and hoist. (Please note that hoist slings will not be available. Please remember to bring your own if you wish to make use of this facility.)

• Charging facilities for wheelchairs, mobility scooters and medical equipment.

• A sink and drinking water points.

• Access to a kettle and/or hot water.

• A secure fridge to store medication that requires cold storage.

• An electric power supply to your tent for medical equipment (if requested and approved as part of your application).

Campervans

Accessible campervan spaces are limited and sold on a first come first served basis. You will be able to apply for one when you complete the accessible facilities application form.

If a space is available, you will be sent a link to purchase a ticket. This is separate from your festival ticket.

Accessible viewing areas

There are raised viewing platforms and ground viewing areas available within the arena.

Accessible toilets

Wheelchair accessible and standard toilets for accessibility customers are located across the festival. They are available to all accessibility customers.

Changing places units

There are changing places units featuring an adult changing bed, toilet, sink, and hoist. Please note that hoist slings will not be available. Please remember to bring your own if you wish to make use of this facility.

Accessible entrances and queuing lanes

There are dedicated entrances and/or queuing lanes for accessibility customers to access the festival.

Sensory Calm Tent

A Sensory Calm Tent is provided at the festival. This space provides a safe, low-level stimulation and recalibration zone for any customers who need to use it.

Bars

Dedicated accessible queuing lanes are available at each main bar. This section of the bar has a lowered counter.

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Contact us

If you have any queries that aren't answered on this page, our dedicated accessibility team can be contacted at accessibility@readingfestival.co.uk